b'Table of ContentsAbout UsPg.7HistoryPg.8Mission and VisionPg.9Board of DirectorsPg.10Executive TeamPg.11Seal of ApprovalWelcomePg.15Welcome LetterPg.17Locations & Hours Of OperationsPg.19Patient Rights & ResponsibilitiesPg.23ConfidentialityPg.24Notice Of Privacy PracticesPg.31Patient PortalPg.32Grievance ProcedurePg.36Appointments and No-ShowsPg.38Sliding Fee Scale And Discounted Services At Care ResourcePg.40Billing, Statements and Account BalancesPg.41Medical Records and Referrals-4-'