b'The PCMH involves many attributes. Among them:Each patient has an ongoing relationship with a primary care provider(PCP) who provides continuous and comprehensive care.The PCP directs a team of individuals within the organization who collectively care for each patient.The team takes a whole-person approach to caring for patients.Quality and safety are hallmarks of the medical home. Some of these include:Healthcare providers will support their patients to achieve health outcome through a compassionate partnership between Providers, patients, and the patients family.Evidence-basedmedicineandclinicaldecision-supporttoolsguidethe decision-making to ensure that patients have the right to coordinated care. This includes referrals to specialty care. Primary care providers in the practice accept accountability for continuous qualityimprovementthroughvoluntaryengagementinperformance measurement and improvement.Patients actively participate in decision-making and feedback is sought to ensure patients expectations are being met.Information technology is utilized appropriately to support optimal patient care,performancemeasurement,patienteducation,andenhanced communication.Care Resource believes this model is the strongest avenue for the care of our patients. Through this model, working together with their healthcare team, patients are able to achieve their best quality of life. To learn more about this care model, visit:www.jointcommission.org/accreditation/pchi.aspx 14'