Care Resource Services

If you'd like to ask us a question, please browse through the pre-answered, frequently asked questions below. If you haven't found the answer, please contact us directly.

Medical Care

Medical Care Services
Care Resource’ s medical services include routine adult and pediatric health maintenance visits, physical examinations, immunizations, wellness screenings, cancer screenings, nutrition consultations, chronic disease management and patient education. Those services are available at our health centers in Oakland Park, Miami Beach, Coconut Grove, Little Havana and Midtown Miami.

Women’s Health Care
Includes well woman and gynecological care, voluntary family planning, health education, routine Pap smear and follow up, breast cancer screenings and referrals for Colposcopy. Regular and specialized obstetrical care will be provided through referrals.

Pediatric Care
Is provided by our family practitioners in Miami Dade and Broward County. These services include well child care; pediatric hearing, vision and dental care, immunizations, routine health screenings and adolescent care. Care Resource mental health professionals will provide behavioral health services to adolescents, based on a referral from primary care providers.

Behavioral Health


Welcome to Care Resource’s psychosocial counseling department. We provide individual, couples, group and family therapy. Services are provided to those who do not have insurance on a sliding fee scale (which means we discount our fees based upon your income) and some client services are supported by grant funding  and  may be free of charge.

Risk Reduction Counseling:

Risk Reduction Counseling is available regardless of HIV status to help people avoid new HIV or Sexually Transmitted Infections and reduce their risk of acquiring these conditions. Through patient-centered risk reduction planning and counseling we can help you take back control of your life. Funded by the Centers for Disease Control and Prevention, these services are available now at no cost to  most participants.

Gay, Lesbian, Bi-Sexual, Transgendered Issues:

All of our services for persons who are Gay, Lesbian, Bi-Sexual, or Transgendered are available from therapists who are well trained and highly experienced in the issues that are unique to our communities.

Communities of Color:

All of our services are available from therapists who are well trained and highly experienced in the issues that are unique to our communities of color in either English or Spanish.

HIV Specialty Care:

Whether you are newly or previously diagnosed with HIV, we offer treatment plans that address your individual needs.  Our goal is to enhance the lives of those living with or affected by HIV/AIDS by addressing issues related to improving the quality of life.

Our Mental Health Counseling program provides individual, couples and group therapy for persons living with or affected by HIV/AIDS and coping with or adjusting to the diagnosis.  This program also addresses issues related to improving the quality of relationships in relation to HIV/AIDS. This programming is available without cost to participants in Miami-Dade and Broward Counties’s Ryan White Part A program.

The Substance Abuse counseling program provides intensive counseling for both substance abuse and HIV-related problems.  Clients are taught how the use of substances such as alcohol and drugs placed them at greater risk and interfere with effectiveness of HIV treatment.  Most people we see may benefit from both mental health and substance abuse counseling which are woven together in a seamless care delivery program that meets our clients’ needs. This programming is available without cost to participants in Miami-Dade and Broward Counties Ryan White Part A program.

Our  Therapists

Our therapists are licensed and trained to work with the sensitive issues faced by our diverse communities. Issues of privacy and confidentiality are of utmost importance and discussed with each client. Our clinicians come from different approaches including clinical social work, marriage and family counseling, and mental health. Styles range from client centered supportive psychotherapy for addictions, cognitive behavioral counseling for depression, to assisted relaxation training and guided imagery for pain management or social anxiety. Our therapists come from a variety of different backgrounds and orientations just like our community.

Dental Services

Dental care is integrated as part of the primary care program that Care Resource offers and is available at our Oakland Park and Little Havana Health Centers.Services Include: Dental Exams and radiographs, Preventive Services (cleanings), Restorative (fillings) – Composite (white) and amalgam (silver), night guards and bleaching, Crown and Bridge, Removable Prosthetics (Partials and Dentures), Minor Oral Surgery or Selected Root Canal Therapy. Most services are provided on a sliding fee scale that reduce the fees for those with lower incomes or the ability for you to pay. Call: 305.576.1234 or visit our patient portal to schedule an appointment, renew medications and more.

Testing and Prevention

Adult health maintenance visits (annual physicals), PrEP and PEP, cancer screenings and nutrition consultations can be accessed through our medical department.
Additional screenings are available on a walk-in basis in our prevention department and through our health mobile units.

HIV Testing
Care Resource offers free confidential HIV counseling and rapid testing to everyone, with priority given to pregnant or parenting women and anyone using injection drugs. In addition to offering services at our offices services are also offered through mobile units at several community locations.

Wellness Screenings
Care Resource offers free screenings for glucose, cholesterol, and blood pressure for uninsured clients who are also being tested for HIV, in our Midtown and Little Havana offices as well as on our mobile units. We can also provide information on how to access medical services, if necessary.

Hepatitis C
Care Resource now offers free Hepatitis C (HCV) Rapid testing for uninsured clients who are also being tested for HIV, in all of our office locations as well as on our mobile units. We can provide education about HCV, confirmatory blood testing, and assistance with linkage to care and treatment, if necessary.

For a list of all locations and times where those services can be accessed, please click here.

Client Support Services

Direct Client Services

Direct Client Services are aimed squarely at meeting your needs directly, by providing food, transportation, utility and rental/housing services to you. While most of our programming helps you to connect with other resources that meet your individual needs, these services provide services directly to you to meet important needs.

Food For Life Network – has a proud heritage of serving the HIV/AIDS community since 1987. Today we can provide limited emergency assistance to anyone in need. In addition, for those who qualify for Ryan White Food Bank Services we can provide up to three months of groceries yearly and for those who meet certain other criteria, an additional three month of assistance may be available. The cities of Miami Beach and North Miami Beach make these services available to their residents through specific grants targeting their area’s Community Development Block Grant programs. Home delivered meals are available to those receiving Medicaid Waiver services and The National Board’s Emergency Food program makes emergency food assistance available once yearly for anyone who needs it.

Transportation – Working with a combination of funders, we can provide public transportation that you may be able to access through your case manager depending on availability and funding. Simply ask if you qualify.

National Board’s Emergency Food and Shelter Program – We receive limited funding annually aimed at helping anyone in Miami-Dade County with rental, utility and/or food assistance. The grants are only available under certain qualifying conditions (Miami-Dade Residency, Picture ID, social security number) and only until funds are exhausted. Check with a case manager to see if funds are available to help.

Housing – Care Resource works closely with the City of Fort Lauderdale and the City of Miami to provide services through the Housing Opportunities for Persons with AIDS (HOPWA) program. Even though these programs target people with HIV/AIDS, our staff expertise allows us to provide limited assistance to anyone needing housing help by referral to area programs. Housing Case Management (Fort Lauderdale): if you have HIV/AIDS, a housing case manager may be able to assist you in preparing a budget, looking for work, apply for emergency rental/mortgage assistance or apply for assistance with utility bills. They can also (depending upon your eligibility) possibly assist you with Move-In expenses, first and last month’s rent, deposit for Water and light bill.

Long Term Rental Assistance (Dade County): If you have been diagnosed with AIDS, the City of Miami operates a Long Term Rental Assistance program that assigns cases to Care Resource for our Housing Specialists to manage. Watch the City’s website for an opportunity to apply for their waiting list.

This means we have staff at all locations that are experts in local rental markets and may be able to assist you with your housing questions.


Care Resource case management and navigation staff provides assistance and guidance in identifying and applying for various county, state, and federal benefit programs. Discuss your needs with our staff, so we can assist you in accessing these valuable services. Listed below are some of the programs available.

Florida AIDS Drug Assistance Program (ADAP)
The purpose of the AIDS Drug Assistance Program is to ensure that underserved and uninsured individuals living with HIV/AIDS have access to life-saving medications. The AIDS Insurance Continuation Program (AICP) is a statewide program for persons who are diagnosed with AIDS or are HIV positive with symptoms and who, because of their illness, are unable to maintain their private health insurance coverage. The program makes direct payments (up to $750/month) to each client’s employer or insurance company for the continuation of medical, dental, mental health and optical coverage. The AICP does not pay for disability or life insurance. The AICP will also pay any fees associated with conversion of a COBRA policy to an individual policy or policy upgrades. The program will also pay client co-payments and deductibles on an as-needed basis depending on the availability of funds.

Prescription Assistance Programs
A case manager or a health navigator can help  you access  resources that may help pay for your medications through the manufacturers programs or other savings programs. Those programs are also available to access PrEP.

Supplemental Nutrition Assistance Program (SNAP)
A federal program for low-income households that provides supplementary food support.

Temporary Assistance for Needy Families with Children (TANF)
This statewide program is designed to end dependence by needy parents on government benefits by promoting training, job preparation and engagement in productive activities like education, volunteering and work.

For more information, call us at 305-576-1234

Linkage to Care

Care Resource provides client centered linkage to care services to anyone who is newly diagnosed with HIV, previously diagnosed and recently relocated or trying to enter our network of health centers, or has dropped out of HIV care for any reason. Our specially trained staff will help mobilize individual strengths to ensure you or your loved one reconnects to life saving care.

We utilize the Anti-Retroviral Treatment and Access to Services (ARTAS) public health strategy for multi-session linkage assistance.

For more information, please call us:  305.576.1234  

Email Us:

Case Management

Case Managers can help you access many of our communities’ services. Case Management at Care Resource is a client-centered collaborative process that works with you to meet your health and care goals. Through assessing, planning, implementing, coordinating, monitoring and evaluating available options and services, case managers help assure you receive excellent care from available resources. Anyone may ask for Case Management at Care Resource.

Additionally, case managers encourage your self-care and adherence to medication regimens. Through support and emphasis on your own goal setting, case managers empower you to remain as independent as possible, and most importantly, improve the quality of your life. Case managers will refer you to many community services including primary medical care, prescription drug assistance programs, housing assistance, food programs and many others.


PrEP is short for pre-exposure prophylaxis. It refers to an antiretroviral (ARV) drug, in this case Truvada, which is an FDA-approved, and if taken once a day it can help protect you from HIV. Schedule your appointment today! Call 954-567-7141 for Broward and 305-576-1234 for Miami. Or email us at

Is PrEP or PEP for you?
Find out the facts about PrEP and PEP Learn More

PrEP – PEP Cost?
Cost depends on your income and insurance status. We can help ensure that it is affordable for you (we have vouchers, assistance programs and a sliding fee scale)

PrEP is short for post-exposure prophylaxis. It is a way to prevent HIV infection after a recent possible exposure to the virus. PEP must be started within 72 hours after a recent possible exposure to HIV, but the sooner you start PEP, the better. Every hour counts. If you’re prescribed PEP, you’ll need to take it once or twice daily for 28 days. If you think you’ve recently been exposed to HIV talk to your health care provider or an emergency room doctor about PEP right away. Our providers can also provide you with PEP. Call us for more info at 305-576-1234.

Food For Life Network

The Food For Life Network, Inc. is a 501(c) (3) non-profit organization and subsidiary of Care Resource that provides and delivers groceries, meals and nutritional education to eliminate malnutrition and starvation in men, women and children living with HIV/AIDS in Miami Dade County.

Click here for more information: